The Latest
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80% of Oakland's 911 calls now answered in 15 seconds, according to department
This major improvement comes after a series of investigations by NBC Bay Area showing Oakland had among the worst 911 answering times in the state for years.
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9/11 25 years later: SFFD Chief Dean Crispen reflects on how that day changed his career
In the aftermath of the smoke and rubble, departments from across the nation dispatched to New York, including a team from San Francisco fire department.
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‘Never forget,' 25 years later: Betty Ong, the flight attendant who made the first 9/11 call
“My name is Betty Ong, I’m number three on Flight 11,” Ong said in a call to the American Airlines reservation center. “I think we’re getting hijacked.”
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‘It's a privilege to be here': Giants voice Mike Krukow will sign off at the end of the month
Krukow will sign off on Sept. 27 during the Giants final game of the season.
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Napa Valley wineries serve up new ‘experiences' amid sobering economic downturn
Tourism to Napa Valley historically brings in more than $2 billion each year, but fewer visitors and higher costs have winemakers across the region worried about an increasingly difficult financial landscape. “It’s not just the big guys that are getting hurt, it’s not just the little guys that getting hurt, it’s everybody in between,” said Christi Ficeli, owner of...
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Coastal farmworkers feel the squeeze: ‘The money coming in just isn't enough'
Working full-time picking strawberries and watering trees for minimum wage wasn’t enough to put food on his family’s table, so Pescadero farmworker Margarito Gomez said he decided to grow his own.
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BART says cracks on new fleet gearboxes ‘not a safety concern'
Cracks have been found on the gearboxes of dozens of BART’s Fleet of the Future train cars – sometimes after only one year in service – according to a new analysis ordered by state regulators and obtained by NBC Bay Area’s Investigative Unit under the state’s Public Records Act.
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‘It's hard to be here, but we are here': SF Black Wall Street expands its mission
A nonprofit in the Bay Area wants to expand in hopes of preserving Black culture and businesses.
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Firefighter's insurance battle has Mayor Lurie concerned for other first responders
San Francisco Mayor Daniel Lurie says Blue Shield of California’s decision to deny cancer treatment for a longtime firefighter late last year now has him concerned about thousands of other city employees and retirees who maintain their city-backed health insurance plans through Blue Shield.
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Blue Shield explains why doctor's 3-hour call to insurance company led nowhere
Blue Shield of California says a “routing” problem with its internal phone system, and not the merits of a San Francisco firefighter’s insurance appeal, is to blame for why the patient’s oncologist was unable to submit his appeal over the phone after calling the number listed on Blue Shield’s denial letter and spending hours on the call.
