Investigation

Exactly one year after Oakland leaders announced a $2.5 million investment to save the city’s failing 911 Emergency Call Center, average answer times remain the worst in California by a wide margin. Investigative Reporter Candice Nguyen reports.

A Bay Area man says the Oakland Police Department stiffed him on a promised reward of up to $10,000 after his information led to the arrest of a suspect in a high-profile murder case last year.

A Bay Area man says the Oakland Police Department stiffed him on a promised reward of up to $10,000 after his information led to the arrest of a suspect in a high-profile murder case last year. Candice Nguyen reports.

Oakland leaders announced successful hardware and software upgrades to its decades-old 911 technology. As a result, they said Oaklanders should have a more reliable emergency calling system, and 911 answer times should eventually improve.

The California DMV has unveiled a roadmap to allowing driverless big rigs on roadways throughout the state. Anchor Raj Mathai speaks with Senior Investigative Reporter Bigad Shaban about when you might expect to see self-driving trucks on California highways.

Oakland’s 911 emergency call center is facing more oversight from state regulators amid the city’s yearslong failure to bring answering times down to the mandated standard.

Oakland’s 911 emergency call center is facing more oversight from state regulators amid the city’s yearslong failure to bring answering times down to the mandated standard. Candice Nguyen reports.

Owners of the troubled Millennium Tower could soon face hefty fines — simply for leaving their windows open at the wrong time.

Owners of the troubled Millennium Tower could soon face hefty fines — simply for leaving their windows open at the wrong time. Jaxon Van Derbeken has the latest.

Owners of the troubled Millennium Tower could soon face hefty fines — simply for leaving their windows open at the wrong time. The tower, notorious for its leaning and sinking, has been dealing with separate window problems dating back to before February 2020. NBC Bay Area’s Raj Mathai spoke with Investigative Reporter Jaxon Van Derbeken to understand more.

In advance of the upcoming school year, San Francisco’s roughly 170 school crossing guards attended a mandatory safety training that included a new portion specifically focused on autonomous vehicles. The revamped training comes in the wake of an NBC Bay Area investigation that revealed serious safety concerns from school crossing guards, who said they were nearly hit by Waymo...

Over the past 14 years, more than 300 miles of express lanes have been introduced or are under construction on Bay Area freeways, providing solo drivers with the option to bypass rush-hour gridlock for a fee and carpoolers at a discount or for free.

Over the past 14 years, more than 300 miles of express lanes have been introduced or are under construction on Bay Area freeways, providing solo drivers with the option to bypass rush-hour gridlock for a fee and carpoolers at a discount or for free. Hilda Gutierrez reports.

An NBC Bay Area investigation is revealing repeated accidents involving the transport of animal byproducts, which are used to create fertilizer and fuel. This type of cargo is routinely transported in open-top trucks covered only with a tarp, which has resulted in roadway spills across the country. In May, drivers on I-880 in Oakland were forced to navigate...

The extent of the damage from last weekend’s electrical fire at a BART station in the East Bay are coming to light. Jaxon Van Derbeken reports.

A recent NBC Bay Area investigation revealed crossing guards stationed at different schools across San Francisco said they were nearly hit by Waymo driverless cars while guiding children and their families along crosswalks. Bigad Shaban reports.

San Francisco city officials plan to meet with leaders at the driverless car company Waymo next month to address safety concerns highlighted in a recent NBC Bay Area investigation, which revealed possible hazards posed by the company’s fleet of self-driving vehicles.

Mayor London Breed has a new warning for driverless car companies. It comes after NBC Bay Area’s Investigative Unit found serious hazards involving the high-tech cars. NBC Bay Area’s Raj Mathai spoke to Senior Investigative Reporter Bigad Shaban for some insight.

Three Bay Area people, all legally blind, tell NBC Bay Area they are still constantly left stranded by Uber and Lyft drivers because of their seeing eye dogs.

Three Bay Area people, all legally blind, tell NBC Bay Area they are still constantly left stranded by Uber and Lyft drivers because of their seeing eye dogs.