Lisa Parker

The Latest

  • consumer Apr 18, 2022

    Historic New Cruise Refund Rules Just Kicked In

    Some brand new federal refund rules for cruises are kicking in and making history.

  • Dec 15, 2020

    A $4K BLT? How a Food Delivery Order Almost Kept a Chicago Man From Paying Rent

    Open. Closed. Open. Closed. Dining in Illinois’ restaurants has been a gamble as coronavirus mitigation rules have meant indoor dining restrictions or closures depending on COVID-19 metrics in the state. Curbside pickup and delivery have remained a constant and safe option, but with such high demand, it’s not uncommon for the occasional order mix-up. “Maybe your soda didn’t come with...

  • Oct 5, 2020

    Settlement to Offer Cold Hard Cash for Some LG Fridge Owners

    Imagine a scenario where just three days before you were scheduled to host Thanksgiving dinner, your refrigerator goes out.  That’s exactly what happened for Shenay and Ash Carter, from Chicago’s Auburn-Gresham neighborhood.   “The week before, I noticed food wasn’t as cold as normally was.  A few days before Thanksgiving, the whole fridge went out and the food spoiled,” Ash...

  • coronavirus Mar 11, 2020

    Coronavirus Travel: List of Airline, Cruise Line, Hotel and Rental Cancellation Policies

    Many travel companies are offering fee waivers and flexible cancellation policies as coronavirus cases continue to rise. NBC 5 Responds compiled a list of travel companies and their current policies amid the spread of COVID-19. American United Delta Southwest Korean Air Alaska Porter Allegiant Frontier Spirit JetBlue Hawaiian Sun Country Marriott Hilton VRBO Airbnb Expedia Travelocity Orbitz Avalon Waterways Carnival…

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