consumer

Consumer Investigator Chris Chmura recaps a couple of cases where viewers needed a little more than Irish luck to get their cash back.

NBC Bay Area Responds to an East Bay woman who needed our consumer team to open some doors to close a window-covering dispute. Consumer Investigator Chris Chmura explains.

Airliners have nearly collided several times recently. Consumer Investigator Chris Chmura looks into the issue and what action could be taken.

Airliners have nearly collided several times recently. Consumer Investigator Chris Chmura looks into the issue and what action could be taken.

NBC Bay Area Responds to individuals, families, and sometimes small businesses but here’s a first — we’re responding to a South Bay church. Parishioners asked Consumer Investigator Chris Chmura’s team for a helping hand with a cell phone company.

Rims ruined, tires tattered, and shocks shot. It’s not fun driving these days on our damaged roads as potholes are seemingly everywhere. Consumer Investigator Chris Chmura picked up one man’s battle to get paid back. Plus, some advice if you tread down that path.

NBC Bay Area Responds to an East Bay man who’s been battling with his phone company for more than a year. He called on Consumer Investigator Chris Chmura’s team to try to clear the air.

Football season is winding down and tax season is just kicking off! Consumer Investigator Chris Chmura has information about a special deadline, plus the fastest way to score your refund.

Consumers are posting rants on social media complaining about tip requests at drive-thrus, while others say they’re tired of being asked to leave a gratuity for a muffin or a simple cup of coffee at their neighborhood bakery.

Many families have storm fatigue and are ready for an escape. If you’re looking for a getaway soon, Consumer Investigator Chris Chmura says you have good timing.

Potholes are appearing all around the Bay Area. If one damages your car, Consumer Investigator Chris Chmura has some options to get reimbursed for repairs.

A consumer may win a dispute about a charge with a credit card company, but the merchant can still try to collect. Here’s what to know.

According to the December consumer price index, the cost of what we buy, dropped a bit. It’s mostly because energy and gas prices dropped. Raj Mathai speaks with Scott Budman on this.

There’s some encouraging news when it comes to the cost of almost everything.

There’s some encouraging news when it comes to the cost of almost everything. Prices have for the most part been stabilized. It’s a step in the right direction, but that doesn’t mean everything has gotten less expensive. Scott Budman reports.

A lingering bird flu outbreak, combined with soaring feed, fuel and labor costs, has led to U.S. egg prices more than doubling over the past year, and hatched a lot of sticker shock on grocery aisles.

For the holidays, many of you gave gift cards and many of you got gift cards. Consumer investigator Chris Chmura’s team says: beware. Clever thieves are targeting those cards.

Throughout 2022, NBC Bay Area’s consumer team has been busy responding to your complaints, refund struggles, travel nightmares and more. Consumer Investigator Chris Chmura takes look back at his team’s wins.

Christmas is six days away. So, there’s still time left to give. Consumer Investigator Chris Chmura shows you how you can help make a neighbor’s wish come true.

NBC Bay Area Responds to a South Bay family who was having some trouble with their favorite baseball team: the Oakland A’s. So, they asked Consumer Investigator Chris Chmura’s team to help them out.