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Blarney! No Luck With Complaints Until…
Consumer Investigator Chris Chmura recaps a couple of cases where viewers needed a little more than Irish luck to get their cash back.
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East Bay Woman's Credit Card Dispute
NBC Bay Area Responds to an East Bay woman who needed our consumer team to open some doors to close a window-covering dispute. Consumer Investigator Chris Chmura explains.
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Airliners' Close Calls Put Cockpit Voice Recorders Under Microscope
Airliners have nearly collided several times recently. Consumer Investigator Chris Chmura looks into the issue and what action could be taken.
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Airliners' Close Calls Put Cockpit Voice Recorders Under Microscope
Airliners have nearly collided several times recently. Consumer Investigator Chris Chmura looks into the issue and what action could be taken.
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South Bay Church Needs Helping Hand With Phone Company
NBC Bay Area Responds to individuals, families, and sometimes small businesses but here’s a first — we’re responding to a South Bay church. Parishioners asked Consumer Investigator Chris Chmura’s team for a helping hand with a cell phone company.
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Cars Damaged by Thousands of Potholes on Bay Area Roads
Rims ruined, tires tattered, and shocks shot. It’s not fun driving these days on our damaged roads as potholes are seemingly everywhere. Consumer Investigator Chris Chmura picked up one man’s battle to get paid back. Plus, some advice if you tread down that path.
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East Bay Man's Year-Long Battle With Phone Company
NBC Bay Area Responds to an East Bay man who’s been battling with his phone company for more than a year. He called on Consumer Investigator Chris Chmura’s team to try to clear the air.
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2023 Tax Season Kicks Off
Football season is winding down and tax season is just kicking off! Consumer Investigator Chris Chmura has information about a special deadline, plus the fastest way to score your refund.
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Is Tipping Getting Out of Control? A Lot of People Seem to Think So
Consumers are posting rants on social media complaining about tip requests at drive-thrus, while others say they’re tired of being asked to leave a gratuity for a muffin or a simple cup of coffee at their neighborhood bakery.
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Looking for an Escape? This Is Good Timing
Many families have storm fatigue and are ready for an escape. If you’re looking for a getaway soon, Consumer Investigator Chris Chmura says you have good timing.
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How To File a Pothole Damage Claim
Potholes are appearing all around the Bay Area. If one damages your car, Consumer Investigator Chris Chmura has some options to get reimbursed for repairs.
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What You May Not Know About Disputing a Charge Through Your Credit Card Company
A consumer may win a dispute about a charge with a credit card company, but the merchant can still try to collect. Here’s what to know.
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Consumer Prices Fell in December
According to the December consumer price index, the cost of what we buy, dropped a bit. It’s mostly because energy and gas prices dropped. Raj Mathai speaks with Scott Budman on this.
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Consumer Prices Dip in December
There’s some encouraging news when it comes to the cost of almost everything.
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Consumer Prices Dip in December
There’s some encouraging news when it comes to the cost of almost everything. Prices have for the most part been stabilized. It’s a step in the right direction, but that doesn’t mean everything has gotten less expensive. Scott Budman reports.
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Why Are Egg Prices Soaring? The Bird Flu Outbreak is Partly to Blame
A lingering bird flu outbreak, combined with soaring feed, fuel and labor costs, has led to U.S. egg prices more than doubling over the past year, and hatched a lot of sticker shock on grocery aisles.
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How to Avoid Gift Card Fraud
For the holidays, many of you gave gift cards and many of you got gift cards. Consumer investigator Chris Chmura’s team says: beware. Clever thieves are targeting those cards.
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NBC Bay Area Responds Recovers Nearly $180,000 in 2022
Throughout 2022, NBC Bay Area’s consumer team has been busy responding to your complaints, refund struggles, travel nightmares and more. Consumer Investigator Chris Chmura takes look back at his team’s wins.
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Make a Neighbor's Wish Come True With Non-Profit Family Giving Tree
Christmas is six days away. So, there’s still time left to give. Consumer Investigator Chris Chmura shows you how you can help make a neighbor’s wish come true.
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South Bay Father, Son Cutout Complication
NBC Bay Area Responds to a South Bay family who was having some trouble with their favorite baseball team: the Oakland A’s. So, they asked Consumer Investigator Chris Chmura’s team to help them out.