Responds June 28, 2021 6:06 pm East Bay Family Left Hung Out to Dry NBC Bay Area Responds to an East Bay family who simply wanted to do their laundry — but couldn’t. Consumer Investigator Chris Chmura explains how this customer was hung out to dry. US & World Videos 1:16 East Bay woman's air conditioning aggravation 1:25 South Bay woman's cash back confusion 1:42 Cool your home without heating the planet 2:14 How to waste less food, help decrease greenhouse gasses 0:57 NBC Bay Area Responds to cancelled flight, blank gift cards