Responds February 12, 2024 6:39 pm East Bay woman's recall runaround NBC Bay Area Responds to an East Bay viewer who was caught in a recall runaround. Consumer Investigator Chris Chmura and his team stepped in. US & World Videos 1:34 NBC Bay Area Responds to travel trouble 1:22 East Bay family's bedbug nightmare 1:16 East Bay woman's air conditioning aggravation 1:25 South Bay woman's cash back confusion 1:42 Cool your home without heating the planet