Responds January 11, 2024 5:53 pm Family's European flight flop NBC Bay Area Responds to a family’s European flight flop. They asked Consumer Investigator Chris Chmura to land an overdue reimbursement. US & World Videos 1:34 NBC Bay Area Responds to travel trouble 1:22 East Bay family's bedbug nightmare 1:16 East Bay woman's air conditioning aggravation 1:25 South Bay woman's cash back confusion 1:42 Cool your home without heating the planet