nbc bay area responds January 2, 2024 5:46 pm Federal student financial aid: What to know We’re in the middle of winter, but millions of parents need to focus on fall. Consumer Investigator Chris Chmura explains why. US & World Videos 1:22 East Bay family's bedbug nightmare 1:16 East Bay woman's air conditioning aggravation 1:25 South Bay woman's cash back confusion 1:42 Cool your home without heating the planet 2:14 How to waste less food, help decrease greenhouse gasses