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Peninsula Man's Flooring Flaw
NBC Bay Area Responds to a Peninsula man who was in a fight over his new floor. Consumer Investigator Chris Chmura’s team stepped in to help.
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NBC Bay Area Responds to a Rental Car Ban
Consumer Investigator Chris Chmura explains how the NBC Bay Area Responds team helped out a viewer who reached out for help.
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What to Do If Wind Damages Your Home?
If a gust damages your home we want you to be ready to respond. NBC Bay Area Consumer Investigator Chris Chmura reports.
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Tech Companies Look to Capitalize on Twitter Chaos
While Elon Musk is constantly in the headlines and Twitter seemingly in chaos, other Silicon Valley tech companies are keeping a close eye. Raj Mathai speaks with New York Times fellow Kalley Huang on this.
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With More Homeowners Getting Dropped, Here's What to Do if Your Property Insurance is Canceled
As wildfire risk and losses continue, California sees rise in insurers dropping policyholders. NBC Bay Area Consumer Investigator Chris Chmura reports.
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Peninsula Man's Unusual Appliance Guarantee
NBC Bay Area Responds to a Peninsula viewer whose new appliance included an unusual guarantee that she couldn’t use. She asked Consumer Investigator Chris Chmura’s team to step in.
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How to Protect Yourself From Air Travel Issues This Holiday Season
After airlines saw repeated delays and cancellations over the summer, will things improve during holiday travel this year? Our consumer team lays out tips to protect yourself during holiday travel.
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San Francisco Man's Damaged Bike
NBC Bay Area Responds to a San Francisco man who was spinning his wheels with a $1,000 purchase. Consumer Investigator Chris Chmura’s team for help.
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You Can Sleep Better: The Experts Explain How
Want better sleep? Consumer investigator Chris Chmura and his team mapped out where folks are getting a good night’s rest.
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You Can Sleep Better: The Experts Explain How
Want better sleep? Consumer investigator Chris Chmura and his team mapped out where folks are getting a good night’s rest.
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East Bay Man's Solar Panel Troubles
NBC Bay Area Responds to an East Bay homeowner who had a dim view of a solar panel contractor. He had a thousand reasons to feel that way. So, he asked Consumer Investigator Chris Chmura’s team for help.
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San Francisco Woman's Messy Refund
NBC Bay Area Responds to a San Francisco woman whose simple merchandise return got complex — a big refund vanished. So, she turned to Consumer Investigator Chris Chmura’s team for help.
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Peninsula Woman's Air Conditioning Fails in the Middle of the Heat
NBC Bay Area Responds to a Peninsula woman whose fairly new air conditioner failed when she needed it most: this summer. She asked Consumer investigator Chris Chmura’s team to bring the heat for a replacement.
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San Francisco Tax Battle Brewing Since 1993
NBC Bay Area Responds to a man who’s fighting San Francisco over a very old bill. Consumer Investigator Chris Chmura took his complaint to city hall.
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East Bay Widow Fights Assisted Living Facility
NBC Bay Area Responds to an East Bay widow who was fighting an assisted living facility. She called Consumer Investigator Chris Chmura’s team for help.
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Airline Imposter From Google's Call Button
Here’s a money-saving update to a story NBC Bay Area Consumer Investigator Chris Chmura reported earlier this week.
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Warning: Google's Call Button Might Dial Trouble
If you ever “Google” a company, any company, on your smartphone, beware of tapping the “call” button.
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Warning: Google's Call Button Might Dial Trouble
If you ever “Google” a company, any company, on your smartphone, beware of tapping the “call” button. NBC Bay Area Consumer Investigator Chris Chmura reports.
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Fremont Woman's Car Rental Price Shock
NBC Bay Area Responds to an East Bay woman who was charged three times the amount listed on her rental car reservation. She wasn’t satisfied with the company’s response, so she tapped Consumer Investigator Chris Chmura’s team to drive down the price.
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East Bay Man's Wobbly Chair Woes
NBC Bay Area Responds to an East Bay man who had some pricey chairs he couldn’t stand to sit in. He turned to Consumer Investigator Chris Chmura’s team for help.