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Why missing one flight can set off a costly travel domino effect
Longer lines and fuller flights. Surveys show travel is up this holiday season. So you really do want to get to the airport early. And we have another reason to prepare to be punctual: a possible airline penalty. Consumer Investigator Chris Chmura explains.
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Why missing one flight can set off a costly travel domino effect
onger lines and fuller flights. Surveys show travel is up this holiday season. So you really do want to get to the airport early. And we have another reason to prepare to be punctual: a possible airline penalty.
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Holiday shopping and returns: What to know
Before you begin your spending spree this holiday season, Consumer Investigator Chris Chmura has a word of warning about returns.
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NBC Bay Area Responds: Clipper Card troubles
NBC Bay Area Consumer Investigator Chris Chmura shares some recent wins from the NBC Bay Area Responds team.
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United passenger's bag disappears, even though AirTag pings near baggage claim
For Dan Adams, it was set to be “the vacation of a lifetime.”
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United passenger's bag disappears, even though AirTag pings near baggage claim
For Dan Adams, it was set to be “the vacation of a lifetime.” Chris Chmura reports.
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A closer look: Lost luggage
The holiday season is here and millions of us will be flying to visit friends and family. But what happens if your luggage gets lost? Raj Mathai speaks with Consumer Investigator Chris Chmura on this.
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Are companies leaving you in the dark about data breaches too long?
When your data is on the dark web, there are consequences.
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Are companies leaving you in the dark about data breaches too long?
When your data is on the dark web, there are consequences. Consumer Investigator Chris Chmura reports.
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A closer look: Data breaches
What happens when your data is compromised? Companies are supposed to tell you when there’s been a breach. But NBC Bay Area found out it often takes months before you find out. Consumer Investigator Chris Chmura has more.
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Are there new measures in place to protect Ticketmaster tickets?
Frustrated fans continue to report that their Ticketmaster tickets are being transferred from their accounts without authorization. Now however, it appears new changes may be in place to stop the stealing. Chris Chmura has the details.
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Experts issue warning to buyers over used vehicles
There’s a new warning for those who are looking to buy a used car. Consumer investigator Chris Chmura has the data that shows thousands of ticking time bombs might be for sale on car lots.
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‘$100M' ADU builder files for bankruptcy; Customers see millions missing
A new court filing provides a partial glimpse at the books of an embattled contractor.
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‘$100M' ADU builder files for bankruptcy; Customers see millions missing
A new court filing provides a partial glimpse at the books of an embattled contractor. Chris Chmura reports.
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South Bay man's car troubles
NBC Bay Area Responds to a South Bay viewer whose new car threw him a wrench that cost him cash out of pocket. So, he contacted Consumer Investigator Chris Chmura for help.
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California revokes $100M builder's license; ‘Scammed' clients ask FBI to investigate
The State of California on Tuesday revoked the contracting license for Anchored Tiny Homes, a company at the center of an ongoing NBC Bay Area investigation.
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California revokes $100M builder's license; ‘Scammed' clients ask FBI to investigate
The State of California on Tuesday revoked the contracting license for Anchored Tiny Homes, a company at the center of an ongoing NBC Bay Area investigation. Chris Chmura reports.
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Controversial ADU company's co-founder seeks millions in bankruptcy protection
A key figure in an ongoing NBC Bay Area investigation has filed for millions of dollars in bankruptcy protection.
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Controversial ADU company's co-founder seeks millions in bankruptcy protection
A key figure in an ongoing NBC Bay Area investigation has filed for millions of dollars in bankruptcy protection. Consumer Investigator Chris Chmura reports.
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Ticketmaster tickets are disappearing. Fans are criticizing its ‘weak' security
Ticketmaster customers have expressed that they feel ripped off. This comes after consumers nationwide claim that the tickets they purchased are vanishing from their accounts.