Responds July 27, 2020 7:08 pm First Responders Perk Plan NBC Bay Area responds to a South Bay nurse who had trouble taking advantage of a cellular service perk for first responders. She asked Consumer Investigator Chris Chmura and his team for help. US & World Videos 1:16 East Bay woman's air conditioning aggravation 1:25 South Bay woman's cash back confusion 1:42 Cool your home without heating the planet 2:14 How to waste less food, help decrease greenhouse gasses 0:57 NBC Bay Area Responds to cancelled flight, blank gift cards