Responds August 30, 2021 5:53 pm Lake County Man's Airline Back and Forth NBC Bay Area Responds to tricky travel complaints virtually every week. Consumer Investigator Chris Chmura is here with one where more than $300 was unaccounted for — for months. US & World Videos 1:25 South Bay woman's cash back confusion 1:42 Cool your home without heating the planet 2:14 How to waste less food, help decrease greenhouse gasses 0:57 NBC Bay Area Responds to cancelled flight, blank gift cards 2:24 South Bay woman's memorial mishap