Responds October 18, 2021 6:06 pm Lifeguard Class Refund Rescued NBC Bay Area Responds to a mom who needed her refund rescued. Consumer Investigator Chirs Chmura shows how his team made a splash with her case. US & World Videos 1:25 South Bay woman's cash back confusion 1:42 Cool your home without heating the planet 2:14 How to waste less food, help decrease greenhouse gasses 0:57 NBC Bay Area Responds to cancelled flight, blank gift cards 2:24 South Bay woman's memorial mishap