nbc bay area responds November 18, 2021 5:47 pm NBC Bay Area Responds to Missing Online Order NBC Bay Area Responds to an East Bay woman, whose online order was nowhere to be found. When the company didn’t step up, Consumer Investigator Chris Chmura and his team stepped in. US & World Videos 1:16 East Bay woman's air conditioning aggravation 1:25 South Bay woman's cash back confusion 1:42 Cool your home without heating the planet 2:14 How to waste less food, help decrease greenhouse gasses 0:57 NBC Bay Area Responds to cancelled flight, blank gift cards