nbc bay area responds February 9, 2024 5:57 pm NBC Bay Area Responds weekly recap Consumer Investigator Chris Chmura discusses the latest cases our team has responded to. US & World Videos 1:34 NBC Bay Area Responds to travel trouble 1:22 East Bay family's bedbug nightmare 1:16 East Bay woman's air conditioning aggravation 1:25 South Bay woman's cash back confusion 1:42 Cool your home without heating the planet