Responds June 13, 2022 6:03 pm North Bay Woman's 18-Month Refund Wait NBC Bay Area Responds to a North Bay woman who was waiting for a refund more than a year and a half. She turned to Consumer Investigator Chris Chmura and his team to snap the stalemate. US & World Videos 1:16 East Bay woman's air conditioning aggravation 1:25 South Bay woman's cash back confusion 1:42 Cool your home without heating the planet 2:14 How to waste less food, help decrease greenhouse gasses 0:57 NBC Bay Area Responds to cancelled flight, blank gift cards