consumer May 3, 2021 7:09 pm San Jose Family Receives Pricey COVID-19 Tests NBC Bay Area Responds to a San Jose family after their COVID-19 tests cost much more than they expected. They turned to Consumer Investigator Chris Chmura and his team to get their money back. US & World Videos 1:16 East Bay woman's air conditioning aggravation 1:25 South Bay woman's cash back confusion 1:42 Cool your home without heating the planet 2:14 How to waste less food, help decrease greenhouse gasses 0:57 NBC Bay Area Responds to cancelled flight, blank gift cards