Responds November 30, 2023 5:59 pm South Bay woman's fleeting flight credit NBC Bay Area Responds to a South Bay traveler who had thousands of dollars in flight credit up in the air. She faced roadblocks, so she turned to Consumer Investigator Chris Chmura’s team. US & World Videos 1:22 East Bay family's bedbug nightmare 1:16 East Bay woman's air conditioning aggravation 1:25 South Bay woman's cash back confusion 1:42 Cool your home without heating the planet 2:14 How to waste less food, help decrease greenhouse gasses