FCC Introduces Plan to Deal With Data Overages - NBC Bay Area

FCC Introduces Plan to Deal With Data Overages

Voluntarily plan would have cell phone carriers warn customers when they are about to incur new charges.



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    A new FCC plan would have network carriers notify users before they are about to incur overage charges.

    Tired of having to pay extra each month because you are going over your cell phone's data or text limits?

    The FCC wants to help.

    The department is partnering with the CTIA and the Consumers union to come up with the "Wireless Consumer Usage Notification Guidelines,"  a voluntary system where network providers will notify users before they are over their limits.

    "Last year, the FCC identified a growing problem known as bill shock and took important steps toward a solution, which led to today's victory for more than 97 percent of wireless consumers," FCC Chairman Julius Genachowski said in a statement. "These alerts will give consumers the information they need to save money on their monthly wireless bills.

    Under the system, carriers will voluntarily opt in to participate by Oct. 17, 2012. Carriers will agree to notify customers with at two different types of notifications for "data, voice, text and international roaming" charges beyond what they normally see in their monthly bill.