Skype went down Wednesday -- then millions of grandparents panicked. How would they digitally transport their families to Grandma's House if they couldn't arrange for travel?
Today the online video and phone service is slowly recovering from several supernodes failing simultaneously.
According to their blog and via DailyFinance: ""Under normal circumstances, there are a large number of supernodes available. Unfortunately, today, many of them were taken offline by a problem affecting some versions of Skype," the company said. In its blog it added, "Our engineers are working to resolve the problem."
At peak times there are as many as 23 million accounts using Skype. The last time Skype went down on this scale was 2007.
This is an unwanted distraction for CEO Tony Bates as he preps the company for a 2011 IPO, moves into new digs in Palo Alto and works on a premium-service offering next year.
And if they don't get it up and running soon, their servers may go down from a flood of grandma's emails, too.