A mother who lost her 4-year-old daughter and parents in an apartment fire Saturday night in San Jose is devastated about her loss.
"The fire alarm didn't go off," Cecilia Maldonado told NBC Bay Area through heavy tears. "I ran out. I got the fire extinguisher...I broke glass...but I couldn't put it out."
Her daughter, Kyla, died in the blaze, along with her parents, Bulmaro and Mariana Maldonado.
On Monday, the cause of the fire was still under investigation.
The deadly fire was reported around 11:10 p.m. at a multi-building apartment complex in the 3000 block of Bridgeport Court, according to San Jose Fire Capt. Mary Gutierrez, where a total of 56 residents were displaced.
Three other people, including a San Jose police officer on the scene who aided in a rescue during the fire, were taken to area hospitals after suffering smoke inhalation in the blaze, Gutierrez said.
Fire crews responded to multiple 911 calls, including reports that there were people trapped inside the second-floor apartment on fire.
Firefighters attacked the blaze and kept it from spreading to other apartments, knocking it down shortly after midnight.
"It's not an easy investigation, it's going to be a long investigation," Gutierrez said.
The American Red Cross was summoned to help find housing for the displaced residents.