It's been a rough ride at San Jose State over the past year.
And university president Mohammed Qayoumi is regretful -- and has a plan to make right.
In an open letter to students and faculty penned last week, Qayoumi -- whose teachers went to California State University top brass to complain of "terrible morale" six months ago -- apologized for making moves that "stepped on" peoples' toes, the San Jose Mercury News reported.
A "last-minute" directive to cut the budget sparked an outcry from faculty, as well as a plea to CSU brass.
And students have not been happy since a Nov. 2013 report of a racially-motivated bullying incident. On top of that, the school's response to that incident revealed other "communication" problems between campus leaders, the newspaper reported.
The school's Academic Senate asked CSU Chancellor Timothy White to step in and fix the damage.
In a letter signed by White and Qayoumi, Qayoumi pledged to "honor the consultative process" when making decisions and also set up a "corrective action plan" to rebuild his relationship with faculty.