A Princess Cruises ship hit the dock at San Francisco's Pier 27 as it was arriving Thursday morning, the company said.
Ruby Princess "made unexpected contact" with the dock at about 6:05 a.m. while docking, the company said. No injuries were reported, and disembarkation took place as scheduled.
Officials were assessing the damage to the pier and the ship, according to the company. The extent of the damage wasn't immediately known.
"There is some damage to the pier and the Ruby Princess itself," U.S. Coast Guard Lt. Cmdr. William Williams said. "The Coast Guard has sent two teams and investigations division team and a port state control inspections team to the vessel to conduct assessments."
Get a weekly recap of the latest San Francisco Bay Area housing news. Sign up for NBC Bay Area’s Housing Deconstructed newsletter.
Ruby Princess, loaded with 3,328 guests and 1,159 crew members, was returning to San Francisco following a 10-day roundtrip cruise to Alaska, the company said.
Tiffany Chu of South San Francisco was one of the passengers on the ship at the time of the impact.
"It just felt like the room was rocking back and forth a little bit more violently than usual but nothing extreme or sudden," she said.
Local
Mary Boyle of El Sobrante, set to head off on the ship's next voyage, talked with some passengers after they got off the ship. They told her they didn't feel a thing.
"Everybody that came off the ship that we talked to said that they didn't know it happened," Boyle said. "So, what, a 1.2 earthquake feel, maybe?"
The ship was slated to head back to Alaska at 4 p.m. Thursday. Any delays or changes to the scheduled departure were still being determined, but the company did say embarkation would begin at 11:30 a.m.
The company released the following statement Thursday night:
"Princess Cruises is in continued discussions with the U.S. Coast Guard regarding clearance for Ruby Princess to depart San Francisco, but a departure timeframe has not yet been confirmed. The safety of our guests and crew remain our top priority, and Ruby Princess will depart once the ship is deemed by U.S. Coast as fit to sail.
The cruise line's technical experts and shoreside team will remain working on this situation, and the ship will set sail from San Francisco should clearance to depart be received at any time tonight.
Additional updates regarding the ship's status and revised itinerary will be provided in the morning. Princess will also be providing a goodwill gesture of compensation once the full effect of the necessary changes is known."
