Caltrain Delays Persist Following Computer Dispatch System Failure | NBC Bay Area

Caltrain Delays Persist Following Computer Dispatch System Failure



    NBC Bay Area
    FILE ART- Caltrain

    It's been a slow ride for Caltrain commuters Wednesday after a power outage caused a system-wide failure to it's computerized dispatching system, a transit agency spokeswoman said.

    At around 8:30 a.m., an outage at Caltrain's San Jose dispatching center caused the computer dispatching system to fail, Caltrain spokeswoman Christine Dunn said, forcing Caltrain to halt all trains.

    The dispatching center switched to a back-up generator, but a glitch with the computer system itself caused operations to stop, Dunn said.

    The dispatching system was back up and running around 9:20 a.m., but delays persisted as of 11 a.m., according to Dunn.

    Caltrain riders are encouraged to board the next available train at their station and trains are stopping at all stations in an effort to clear the delays, Dunn said.

    Caltrain tickets are being accepted by VTA, Samtrans and BART this morning due to the delays.

    A PG&E spokeswoman said a squirrel was responsible for that outage.