DMV California Experiences System Outage - NBC Bay Area

DMV California Experiences System Outage

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    NEWSLETTERS

    DMV California Experiences System Outage
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    The Department of Motor Vehicles in California experienced in-house technical difficulties on Tuesday, according to its website and outgoing phone message.

    The internal computer problem affected those physically at various DMV offices in California, including those at Fremont and Southern California offices, users reported. Jackie Garcia tweeted on Tuesday morning that she was having problems in Culver City. Angela Bo Bangela seemed desperate when she tweeted the Stanton office in Orange County was closed. "How can I get proof of license ASAP???" she tweeted.

    Some customers also reported a similar problem on Monday. And some Twitter users complained about the issues as far back as Oct. 19.

    A woman who answered the phone at the DMV’s technical support line said that the glitch was affecting its internal computer operations, but customers could still use the agency’s online services. That wasn’t helping all of those customers, however, waiting in line.

    A representative from the public relations office did not immediately repsond for comment on Tuesday regarding specifica questions, and instead said the answers NBC Bay Area asked would come later in the day by email.

    The DMV did issue a brief statement saying that offices would still continue providing drive tests, making return appointments, helping with paperwork, and answering customer’s questions.

    There was no estimated time for restoration of services. The DMV asked those with problems to call its technical support services at 877-563-5213. To find out if a local field office is up and running customers can visit the DMV website for the complete list or call 1-800-777-0133.

    Below are the DMV field offices still affected by the outage:

     

    • Arleta
    • Arvin
    • Auburn
    • Bakersfield (F Street)
    • Bell Gardens
    • Bellflower
    • Brawley
    • Carmichael
    • Chula Vista
    • Clovis
    • Compton
    • Concord
    • Costa Mesa
    • Daly City
    • El Cerrito
    • El Monte
    • Eureka
    • Fairfield
    • Fairfield Business Service Center
    • Folsom
    • Fort Bragg
    • Fremont
    • Fresno North
    • Fullerton
    • Garberville
    • Glendale
    • Hawthorne
    • Hayward
    • Hemet
    • Hollister
    • Hollywood
    • Indio
    • Inglewood
    • Jackson
    • King City
    • LA Driver License Processing Center (DLPC)
    • LA Metro Business Service Center
    • Lakeport
    • Lincoln Park
    • Lompoc
    • Long Beach
    • Los Angeles
    • Los Banos
    • Madera
    • Manteca
    • Mariposa
    • Modesto
    • Mountain View
    • Napa
    • Needles
    • Newhall
    • Norco
    • Oakland Claremont
    • Palm Desert
    • Pasadena
    • Paso Robles
    • Petaluma
    • Placentia Industry Service Center
    • Pomona
    • Porterville
    • Rancho Cucamonga
    • Red Bluff
    • Redding
    • Redlands
    • Reedley
    • Ridgecrest
    • Roseville
    • Sacramento Business Service Center
    • San Bernardino Industry Business Center
    • San Diego Clairemont
    • San Diego Normal
    • San Francisco
    • San Jose Driver License Processing Center (DLPC)
    • San Luis Obispo
    • San Marcos
    • San Marcos Industry Business Center
    • San Mateo
    • Santa Ana
    • Santa Barbara
    • Santa Clara
    • Santa Monica
    • Santa Paula
    • Santa Rosa
    • Sonora
    • South Lake Tahoe
    • Stanton Driver License Processing Center (DLPC)
    • Stockton
    • Taft
    • Temecula
    • Thousand Oaks
    • Torrance
    • Tulare
    • Tulelake
    • Turlock
    • Vacaville
    • Van Nuys
    • Watsonville
    • West Covina
    • West Hollywood
    • Westminster
    • Whittier
    • Winnetka
    • Woodland
    • Yuba City

     

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