The Latest
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Your property tax bill might be about $70 too high. Here's how to fix it
A large number of homeowners might be missing out on a small tax break that’s really easy to get.
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Driverless Cruise car accused of almost hitting kids in two separate close calls one day apart
The California DMV is investigating allegations a driverless Cruise vehicle nearly hit a 7-year-old boy after failing to yield to him and his family while they crossed the street in San Francisco last year, according to DMV records obtained by the NBC Bay Area Investigative Unit.
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A look at NBC Bay Area Responds' recent cases
Consumer investigator Chris Chmura takes a look at a recent pair of cases.
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BART hit with more wet-weather braking headaches
BART’s new Fleet of the Future continues to be hobbled by wet weather braking issues despite this year’s comparatively mild weather conditions, with one recent storm sending five entire trains in for wheel resurfacing due to unexpected braking.
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South Bay man's gift card money for mother drained
NBC Bay Area Responds to a South Bay man, whose generous gift for mom vanished after he gave it. Consumer Investigator Chris Chmura has more.
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Oakland mayor says 911 response is improving, but far from meeting state standards
Oakland Mayor Sheng Thao announced this week that the city’s 911 response times are finally headed in the right direction as their dispatch center fills vacancies.
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Breaking down record-breaking Super Bowl resale ticket prices
Wanna go to the Super Bowl? It’s real pricey — the most expensive tickets in Super Bowl history. Consumer Investigator Chris Chmura ran the numbers and breaks it down.
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Athletes fight — and win — over $1 million bicycle dispute
NBC Bay Area Responds to a local athlete who reached out for help reaching the finish line with an international shipping saga. But not just for him. It involved some special cargo, worth more than $1 million.
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Quick tips for the start of tax season 2024
Starting Monday, you can file your federal income Tax forms. Consumer Investigator Chris Chmura’s team gathered up some quick tips to help make filing less taxing.
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Olympics reality check: A closer look at flight and hotel availability, expenses and scams
Are you interested in going to the Paris Olympics? Consumer Investigator Chris Chmura breaks down what you need to know regarding flights, hotels, expenses, scams and more.
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Cruise probe blames poor internet, bad leadership, ‘flawed' decisions for driverless car woes
An independent review paid for by Cruise, aims to shed light on how the embattled autonomous vehicle company responded following an Oct. 2 accident, in which a driverless car in San Francisco dragged a woman 20 feet
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Is homelessness getting worse in the Bay Area?
Is homelessness getting worse in the Bay Area? We’ll soon find out after volunteers have been going out counting as many homeless as they can find on the streets.
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How to get free credit reports
NBC Bay Area Consumer Investigator Chris Chmura explains how to access free, weekly credit reports and how to dispute any errors you find.
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South Bay woman's phone tax exchange
NBC Bay Area Responds to a South Bay woman whose cell phone upgrade set off a costly domino effect. She asked Consumer Investigator Chris Chmura’s team to dial up a solution.
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Expensive fridges are dying young. Owners are suing, claiming fraud
Some owners of LG and Kenmore fridges that broke down far sooner than they should have are now suing the companies, claiming fraud.
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Data reveals Bay Area cities with most rent-burdened residents
New data reveals renters in the East Bay are having the toughest time with paying one-third of their pay on housing.
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Exclusive: 95 VTA taxpayer-funded vehicles left to depreciate 4+ years, some targeted by thieves
After the Santa Clara Valley Transportation Authority (VTA) retired nearly 100 paratransit cars and vans, NBC Bay Area’s Investigative Unit found the agency left the vehicles in parking lots for years.
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‘I was blocked': On top of 911 issues, Oakland non-emergency line leaves callers hanging
Oakland’s non-emergency line is supposed to help free up busy dispatchers, but one mother says the helpline is as broken as the city’s 911 system.
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Driverless car companies seek expansion in SF despite worries tech lacks safety guard rails
The NBC Bay Area Investigative Unit analyzed thousands of state and national transportation records, including crash reports, to find out what’s fueling the controversy. Senior Investigative Reporter Bigad Shaban also hailed two rides himself, one of which didn’t exactly go as planned, causing a traffic jam for blocks
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Diocese of Oakland Files for Bankruptcy in Wake of Hundreds of Sex Abuse Lawsuits
The Roman Catholic Bishop of Oakland filed for bankruptcy protection Monday in the face of 330 child sex abuse claims going back decades, church officials announced.